Work Location: Care Service Manager

About Draycott Nursing & Care

This is a remarkable time to be joining Draycott Nursing & Care as we focus on our growth and expansion in delivering world class Nursing and Care.

We are a recognised market leader in nursing, domiciliary, social and personal care. We pride ourselves on our professional and discreet service with our staff applying our 4 Cs; Compassion, Collaboration, Competence and Commitment.

You will have a chance to work alongside the gold standard in Registered Nurses and Carers. Our daily and live-in care enables our clients to remain in their own home whilst being cared for by professional and highly trained Carers and Registered Nurses.

For over 20 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support.

About you and the Role

This is a great opportunity for an experienced Care Service Manager. This role will oversee the day-to-day field care management.  Responsibilities will include overseeing the daily Care service,  conducting new client assessments and reviews, completing risk assessments and care plans and addressing customer concerns.

You will play a critical role to ensure that clients of Draycott Nursing & Care receive the highest standards of care in the comfort of their own homes, ensuring their safety, comfort, dignity, and well-being at all times. To support client facing activity including field complaints, quality checks, audits, kit reviews, care plan and risk assessment updates – and delegated activity by the clinical team. To support our Quality Improvement plans and Support mobilisation or client retention, ensuring the care package is meeting client needs.

You will play an important role in supporting the Field Care Supervisor to carry out their carer-facing activity, including coaching, competency assessments, supervisions.

Duties and Responsibilities:

Care Service Manager

Job Title: Care Service Manager

Salary: £40,000

Location: London/Field based

Responsibilities

• Ensuring Draycott Nursing & Care delivers safe, effective, and personalized care that meets each client’s unique needs and preferences.
• Promoting the dignity, privacy, and independence of clients while delivering care services that reflect the values of Draycott Nursing & Care.
• Conduct Assessments: Lead Comprehensive initial assessments with clients (and/or their representatives) to understand their care needs, preferences, and goals, along with carrying out thorough risk assessments.
• Inform and Educate Clients: Provide clear and accessible information to clients and their families about the care services they will receive, so they fully understand the process and know how to raise concerns if needed.
• Ensure Confidentiality: Safeguard all client information, ensuring that confidentiality is maintained in accordance with data protection laws and Draycott policies.
• Work closely with Care Coordinators to assign care assistants to clients based on compatibility and care requirements.
• Emergency Support: Participate in the on-call emergency rota, Ensure all emergency calls are properly recorded and communicated to the relevant parties.
• Quality Reviews: Regularly review care services delivered to clients, ensuring compliance with Draycott’s protocols.
• Regulatory Compliance: Ensure care is delivered in accordance with regulatory requirements, including the Mental Capacity Act (2005) for England and Wales.
• Monitor and respond to client Early Warning System (EWS) alerts.
• Monitor and respond to EMAR alerts.
• Engage with Stakeholders: Work closely with clients, families, healthcare professionals, and colleagues within Draycott Nursing & Care to provide seamless and integrated homecare services.
• Team Leadership: Participate in team meetings, contributing to discussions around client care, staff development, and operational improvements.
• Training and Development: Play an active role in staff shadowing, supervision and appraisal, referring field staff for update training, and fostering a learning environment within Draycott Nursing & Care.
• Work Flexibly: Adapt to the changing needs of the business and clients by working flexibly, including outside regular hours when required, to ensure continuity of care.

Qualifications & Experience

• NVQ Care Level 3
• Ideally NVQ Care Level 4 or working towards
• Train the trainer qualification desirable
• Enhanced DBS
• Experience in providing care services and supporting individuals with their daily living needs
• Experience supervising the delivery of social care services, including managing live-in-care assignments
• Desired experience as a Field care supervisor or Care Assessor
• Experience with risk assessment and personalised care planning.
• Strong administrative skills with the ability to write clear, concise care plans, risk assessment, and maintain accurate records
• Proven ability to manage a team, offering guidance training and constructive feedback to maintain a high standard of care
• Computer literate with the ability to manage administrative duties efficiently, knowledge of care management software and field compliance

Apply now

Work Location: London, Field Based

Do you see the potential in others? Do you like to raise standards by inspiring those around you? If so this is a great time to be joining Draycott Nursing & Care as we focus on our growth and expansion in delivering world class Nursing and Care.

 

About Draycott Nursing & Care

We are a recognised market leader in nursing, domiciliary, social and personal care. We pride ourselves on our professional and discreet service with our staff applying our 4 Cs; Compassion, Collaboration, Competence and Commitment.

You will have a chance to work alongside the gold standard in Registered Nurses and Carers. Our daily and live-in care enables our clients to remain in their own home whilst being cared for by professional and highly trained Carers and Registered Nurses.

For over 20 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support. Now driving an exciting partnership to provide on-site healthcare within a unique new complex of 5-star luxury London apartments.

About You and the Role

An exciting new opportunity has arisen within Draycott, we are looking for a Field Care Supervisor to take the next step in their career.  The purpose of this role is to make sure our Draycott clients receive the best quality of care and support to keep them safe and comfortable as we deliver their bespoke care in their own homes. Field Care Supervisor will ensure that Draycott’s policies and procedures are delivered to the best of our standards and that the Draycott 4 C’s are being delivered in the everyday workings of our Carers and Nurses.

The ideal candidate will have the necessary experience from being a Carer in the Domically sector, or as a Care Coordinator, Supervisor or other administrative role, and ideally, be qualified to at least NVQ Level 3 in Health & Social Care.

They will be highly organised and show good communication skills, this together with a calm and caring manner are vital for this important role in our company.

Duties and Responsibilities:

Field Care Supervisor

Job Title: Field Care Supervisor

Salary: £34,000

Location: London/Field based

Key Duties

• To support carer facing activity including training, competency assessments, supervisions, conduct follow ups, inducting to new packages
• To support client facing activity including field complaints, quality checks, audits, kits reviews, care plan updates – and delegated activity by the clinical team
• To support our Quality Improvement plans
• To coach and develop the clinical capability of our field based staff
• Step into urgent packages of care, to support mobilisation or client retention To provide cover for key business activities, including On Call out of hours service as part of a regular rota.

Previous Experience / Skills/role requirement

• Minimum 3 years hands on care experience
• Must hold an NVQ Level 3 (ideally Level 4 in Health and Social Care qualification
• You will also need to hold the on call duty, on rotation with the team
• Whilst predominantly day time work, we do need someone who can be flexible to meet start early or late or occasionally at the weekend
• In-depth knowledge of care planning
• Experience in care planning and carry out risk assessments

Apply now

Work Location: London, Greater London

Are you a Nurse who is looking to pick up some extra work to fit around your current hours? Or maybe you just want more flexibility in the roles you work or the service you are offering. We have opportunities for Nurses to join our team as part of a variety of care packages offering an array of support to our clients.

We are looking to support our clients who have more complex needs, in areas such as below;

Post-operative care
Complex Medications Management
IV infusions
Wound Management & Dressing
End-of-life care

If you like to care for people and make a positive difference in their lives, this could be the ideal job for you. Having a friendly and caring attitude as well as understanding and respecting the people who need support will make you an ideal candidate for this role.

Duties and Responsibilities:

Duties will include:

Communicating effectively with the client and building strong lasting relationships
Working closely with the wider Draycott Head Office support team to ensure the best service for our clients
Keeping accurate, factual written accounts of your time with the client via our care management app
An awareness of the client’s emotional and spiritual needs
Observing and following Draycott Nursing’s Health and Safety policy

Experience:

You must be a qualified Nurse (Adult preferable) Band 5 and above
You must have a valid NMC Pin (Required)
Previous experience working in domiciliary care (desirable but not a requirement)

Apply now

Work Location: London

Employment Type: Zero Hours

Short-term and long-term live-in opportunities are available with no accommodation fees and meals included. Benefits include competitive weekly pay and flexible working hours.

Duties and Responsibilities:

Responsibilities include communicating effectively with the client and building a strong, lasting relationship, working closely with the wider Draycott Head Office support team to ensure the best service for our clients and keeping accurate, factual written accounts of your time with the client via our care management app.

Apply now

Work Location: London

As a Carer with Draycott Nursing & Care you will help with the day-to-day care of our clients in their homes, assisting with personal care, meal preparation and serving, daily activities, care plans and lots more.

If you like to care for people and make a positive difference to their lives this could be the ideal job for you. Having a friendly and caring attitude as well as understanding and respecting the people who need support will make you an ideal candidate for this role. As a carer with us, you can make a real difference to the lives of our clients at a time when they may really need you, giving them the support they need to live independently in their own homes.

Duties and Responsibilities:

As a Draycott Nursing carer you will provide care according to the client’s specific diagnosis and needs. General responsibilities will include:
– Communicating effectively with the client and building a strong lasting relationship
– Working closely with the wider Draycott Head Office support team to ensure the best service for our clients
– Keeping accurate, factual written accounts of your time with the client via our care management app
– An awareness of the client’s emotional and spiritual needs
– Observing and following Draycott Nursing’s Health and Safety policy

Apply now